Support Policy

We are committed to providing excellent customer support to ensure your experience with our services is smooth and successful. Our support team is available to assist you with any inquiries or issues you may have, and we strive to respond to all inquiries within 24 hours.

Contacting Support:
You can contact us through email, live chat, or our dedicated support page. For urgent inquiries, please use the live chat option for immediate assistance.

Support Hours:
Our support team is available Monday to Friday, from 9 AM to 6 PM. We also offer limited support on weekends for urgent issues.

Response Time:
Our team will respond to your request as soon as possible. Non-urgent inquiries typically receive a response within 24 hours, while urgent issues may be addressed within a few hours, depending on the situation.

Resolution Process:
Our goal is to resolve all issues quickly and efficiently. If an issue requires further investigation, we will keep you informed throughout the process and ensure that you are fully satisfied with the resolution.